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How we handle your data and account rights

We built mpo888 to operate where local law permits, with clear policies on data handling, account security, and player rights.

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Access, eligibility, and what we collect

mpo888 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to mpo888 depends on local law and is available only where local law permits. When you open an account, we collect the information needed to verify your identity, process deposits via Touch 'n Go, GrabPay, Boost dan FPX, and keep your balance secure. We use

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that data to run the platform, handle payouts, and meet our own legal obligations. We do not sell your data to third parties. If local law requires us to restrict access in your region, we will honour that restriction. Players in Ipoh and across Malaysia reach
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the lobby when local law allows; if you are uncertain about eligibility in your location, check local regulations or contact our support team before registering. We log session activity to detect unusual account behaviour and protect your wallet. You can request a copy of the data
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we hold, ask us to correct it, or request deletion where local law permits those rights. Every request is handled through the contact paths below.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Reach us about data, privacy, or account rights

If you want to see the data we hold, correct an error, or ask a question about how we use your information, use any of the…

DATA & SECURITY

What we do with your data and how we protect it

We collect only the data needed to run your account, process your deposits and withdrawals, and meet our legal obligations.

What we collect

When you register, we ask for your email, username, and the details needed to verify your identity and process payments via Touch 'n Go, GrabPay, Boost dan FPX. We also log your session activity, IP address, and device type to keep your account secure and detect unusual behaviour.

How we use it

We use your data to verify deposits, process withdrawals, keep your balance accurate, and send you account notifications. We do not share your information with third parties for marketing purposes, and we do not sell your data. Any sharing required by local law is documented in our records.

Cookies and tracking

We use cookies to keep you logged in, remember your language preference, and measure lobby traffic. Third-party cookies from payment providers may also be set when you deposit. You can disable cookies in your browser, but some platform features may not work correctly if you do.

Data retention

We keep your account data for as long as your account is open, plus a retention period required by local law after you close it. Transaction records are stored for the period required by financial regulations. Once the retention period ends, we delete your data from our active systems.

Your rights

You can request a copy of the data we hold, ask us to correct errors, or request deletion where local law permits. To exercise these rights, contact us through any of the paths listed in the support section above. We will verify your identity before processing the request.

Security measures

We encrypt your password and payment details, monitor login activity for suspicious patterns, and require two-factor authentication for large withdrawals. If we detect unusual account behaviour, we will contact you at your registered email address before processing any payout. Keep your login credentials private and report any suspected breach immediately.

Legal and data questions we hear most often

Below are the questions we hear most often about data handling, account rights, and eligibility. If your question is not answered here, reach out through any of the contact paths above.

Access depends on local law and is available only where local law permits. If local regulations restrict online gaming in your region, you will not be able to register or deposit. Check local law or contact our support team if you are uncertain about eligibility in your location.

We collect your email, username, and the details needed to verify your identity and process deposits via Touch 'n Go, GrabPay, Boost dan FPX. We also log your IP address, device type, and session activity to keep your account secure and detect unusual behaviour.

Contact us through live chat, email, or the in-platform contact form in your account settings. Include your registered email and username so we can verify the request. We will send you a copy of your data within two working days of verifying your identity.

You can request deletion where local law permits. We will delete your data after any legally required retention period ends. Contact us through the paths listed above to start the process; we will confirm the timeline and any retention requirements that apply to your account.

We do not sell your data. We share information only when required by local law or when necessary to process payments via Touch 'n Go, GrabPay, Boost dan FPX. Any required sharing is documented, and we never share your data for third-party marketing purposes.

We keep your transaction records and account data for the period required by financial regulations and local law. Once that retention period ends, we delete your data from our active systems. Contact us to close your account and confirm the retention timeline that applies to you.

Log in and head to the account-settings section to update your email or contact details yourself. If you need to correct other information or cannot access your account, contact our support team through live chat or email with your registered details. We will verify your identity and make the correction within one working day.

How we handle your data and account rights

Reach us about data, privacy, or account rights

What we do with your data and how we protect it

What we collect

How we use it

Cookies and tracking

Data retention

Your rights

Security measures

Legal and data questions we hear most often

01 Who can access mpo888 and how do I know if I am eligible?

02 What personal data do you collect when I open an account?

03 How do I request a copy of the data you hold about me?

04 Can I ask you to delete my data, and how long does that take?

05 Do you share my data with third parties or sell it for marketing?

06 What happens to my data if I close my account?

07 How do I update my contact details or correct an error in my account data?

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